Claims Service

At KRG, we understand that claims do not only occur during office hours.

We are available 24 hours a day, 7 days a week.

We are here at your convenience and when you need us most. If you require claims service during off hours, simply call our main number (416) 636-4544 or our Toll Free Number 1-888-888-6667 anywhere in North America.

We will respond to you immediately, and in person if necessary.

Our claims staff is prepared to deal with any situation: emergency repairs, roadside assistance or just a sympathetic ear.

Our service does not stop there.

Once your claim has been submitted to an insurer, we provide continuing support. We will follow up reports, ensure settlements progress expediently and provide practical advice.

We are your representative at the time of a loss.

We can aid in your dealings with Insurers and help make sense out of the claims process.

Industry commentators often say, "if you can't handle claims properly, you don't belong in the business." At KRG, we take this advice seriously. To meet our customer service objectives, we have an in-house claims department that is available 24 hours a day, seven days a week.

 

 

Through our automated systems, we can quickly gather the appropriate information and transmit it electronically to our claims adjusters. Because claims is the vital link to all departments, we cannot emphasize enough the importance of customer service and efficiency.